The following General Terms and Conditions (GTC) apply to all business relationships between Samcam GmbH and its clients, partners, and customers (as of August 2024).

Quotes and Budget

All our prices are listed in Swiss Francs (CHF) and exclude VAT.
Offers that do not specify a different deadline are valid for 30 days.
Quotes are prepared based on the initial task description. At the time of quoting, often only an idea or a rough concept exists. As the project progresses, technical and personnel requirements may change. This can impact the cost of our services.
Client-requested further development of ideas or concepts and extensive editorial or technical research will be charged according to our rates, even if the project does not proceed.
Commissioned brainstorming sessions will be charged according to our rates.
Our goal is to adhere to the agreed-upon budget. Price increases will be communicated if they result in budget overruns of more than 10%.
If the client changes the project while we are already working on it, this may result in price adjustments. We are happy to accept orders verbally or with a handshake, followed by a brief written confirmation of the quote.
At the client’s request and for larger projects, we will draft a contract.
We will provide our regularly updated rate list confidentially to clients upon request.

Project Workflow

The client shall provide existing and to-be-used images digitally and in the highest quality at the start of the project.
If a commissioned project is terminated, we will invoice the expenses incurred up to that point according to the quote.
The acceptance process is defined and priced in our quote.
Data exchange usually takes place via WeTransfer from Samcam Film.
At the end of the project, we will store all project data long-term and securely on LTO-Ultrium tapes free of charge. We do not guarantee data recovery and assume no liability for data loss. In the event of a commissioned and successful recovery, costs will be incurred according to our rates.

Invoicing

All costs are detailed in our regularly updated rate list.
Expenses, travel costs, any SUISA fees, and initially unbudgeted additional expenses will be invoiced at the end.
We typically issue our final invoice only after the project is completed.
For projects with high external costs and third-party fees, we reserve the right, in consultation with the client, to invoice a portion of the quoted amount before or during the work.
In the event of unforeseen price changes by external providers, we cannot guarantee budget compliance.
Invoices are sent as a PDF file via email. At the client’s request, we will send the invoice by post with a payment slip.
The payment term is 30 days from the invoice date.
In the event of project termination by the client, we will only invoice the work performed.

Rights & Liability

Upon payment of all invoices, the client acquires all usage rights for the final product(s) listed in the quote or contract.
Raw footage can be ordered later as an additional service. Project data (e.g., editing project files) will not be provided.
Performance rights for music are not included.
Samcam GmbH retains the copyright to all work and its components. We are entitled to mention our company in a market-standard manner.
We reserve the right to use and present all films produced by us as references without consulting the client. Films produced for a client’s internal communication will only be used with their consent.
Samcam GmbH is liable only for damage caused intentionally or by gross negligence.
These GTC are subject exclusively to Swiss law. The place of jurisdiction is the registered office of Samcam GmbH.

Company-ID (UID): CHE-116.137.639
Samcam GmbH, Bernstrasse 19, 3600 Thun